On Great Service: A Framework for Action: A Framework for Action

Autor: Berry, Leonard L., Leonard L. Berry

hardback Kategorie: Servisní Industries Naše cena: 38.62 EUR (cca 947 Kč) (cena aktualizována 03.04.2026) Doprava zdarma do České republiky a na Slovensko více Komentáře čtenářů a knižní recenze: Amazon

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