Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know

Autor: Jeffery Gitomer, Jeffrey H. Gitomer

hardback Kategorie: Management & Vedení techniky Kategorie: Reklamní Kategorie: Služby zákazníkům Naše cena: 32.48 EUR (cca 798 Kč) (cena aktualizována 26.07.2025) Doprava zdarma do České republiky a na Slovensko více Komentáře čtenářů a knižní recenze: Amazon

Společně s touto kniho zároveň doporučujeme tyto knihy:

Jeffrey Gitomer's Little Black Book of Connections Cena: 430 Kč

Jeffrey Gitomer's Sales Bible Cena: 487 Kč

The Sales Bible Cena: 387 Kč

Jeffrey Gitomer's Little Teal Book of Trust Cena: 370 Kč

Knihy z kategorie Služby zákazníkům

Více než knih

Raving Fans Cena: 10.57 EUR 9.12 EUR cca 260 Kč cca 224 Kč Podrobnosti o knize	Customer Mania!: It'S Never Too Late to Build a Customer-Focused Company Cena: 10.70 EUR cca 263 Kč Podrobnosti o knize
Moments of Truth Cena: 11.26 EUR cca 277 Kč Podrobnosti o knize	You Can't Win a Fight With Your Client & 49 Other Rules for Providing Great Service: And 49 Other Rules for Providing Great Service Cena: 14.59 EUR cca 358 Kč Podrobnosti o knize
The Thank You Economy Cena: 40.62 EUR cca 998 Kč Podrobnosti o knize	Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight Cena: 27.12 EUR cca 666 Kč Podrobnosti o knize
Competing Against Luck: The Story Of Innovation And Customer Choice Cena: 20.40 EUR cca 501 Kč Podrobnosti o knize	When Customers Think We Don't Care Cena: 34.10 EUR cca 838 Kč Podrobnosti o knize
CUSTOMER RELATIONSHIP MANAGEMENT:Emerging Concepts, Tools and Applications: Emerging Concepts, Tools and Applications Cena: 47.10 EUR cca 1157 Kč Podrobnosti o knize	Relationship Marketing: Concepts and Cases Cena: 66.60 EUR cca 1636 Kč Podrobnosti o knize
The Privacy Payoff Cena: 25.98 EUR cca 638 Kč Podrobnosti o knize	Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines Cena: 21.10 EUR cca 518 Kč Podrobnosti o knize
Customer Service Cena: 53.60 EUR cca 1317 Kč Podrobnosti o knize	Customer Relationship Management Cena: 21.80 EUR cca 536 Kč Podrobnosti o knize
Telecom Convergence, 2/E: How to Profit from the Convergence of Technologies, Services, and Companies Cena: 34.07 EUR cca 837 Kč Podrobnosti o knize	Managing and Motivating Contact Center Employees: Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff Cena: 40.60 EUR cca 998 Kč Podrobnosti o knize
What Customers Want Cena: 51.97 EUR cca 1277 Kč Podrobnosti o knize	The Ten Demandments Cena: 17.93 EUR 0.00 EUR cca 441 Kč cca 0 Kč Podrobnosti o knize
Clients Forever Cena: 10.75 EUR 0.00 EUR cca 264 Kč cca 0 Kč Podrobnosti o knize	What's Keeping Your Customers Up at Night?: Close More Deals by Selling to Your Client's Pain Cena: 12.02 EUR 0.00 EUR cca 295 Kč cca 0 Kč Podrobnosti o knize