When Customers Think We Don't Care

Autor: Richard Buchanan

paperback
Kategorie: Služby zákazníkům
Naše cena: 34.96 EUR (cca 846 Kč)
(cena aktualizována 22.07.2026)

Doprava zdarma do České republiky a na Slovensko více

Komentáře čtenářů a knižní recenze: Amazon

Objednat

Knihy z kategorie Služby zákazníkům

Více než knih

Raving Fans Cena: 16.88 EUR cca 408 Kč Podrobnosti o knize	Customer Mania!: It'S Never Too Late to Build a Customer-Focused Company Cena: 15.81 EUR cca 382 Kč Podrobnosti o knize
Moments of Truth Cena: 20.67 EUR cca 500 Kč Podrobnosti o knize	You Can't Win a Fight With Your Client & 49 Other Rules for Providing Great Service: And 49 Other Rules for Providing Great Service Cena: 14.97 EUR cca 362 Kč Podrobnosti o knize
The Thank You Economy Cena: 41.65 EUR cca 1007 Kč Podrobnosti o knize	Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight Cena: 31.46 EUR cca 761 Kč Podrobnosti o knize
Competing Against Luck: The Story Of Innovation And Customer Choice Cena: 26.62 EUR cca 644 Kč Podrobnosti o knize	When Customers Think We Don't Care Cena: 34.96 EUR cca 846 Kč Podrobnosti o knize
CUSTOMER RELATIONSHIP MANAGEMENT:Emerging Concepts, Tools and Applications: Emerging Concepts, Tools and Applications Cena: 48.29 EUR cca 1168 Kč Podrobnosti o knize	Relationship Marketing: Concepts and Cases Cena: 68.28 EUR cca 1651 Kč Podrobnosti o knize
The Privacy Payoff Cena: 26.63 EUR cca 644 Kč Podrobnosti o knize	Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines Cena: 21.63 EUR cca 523 Kč Podrobnosti o knize
Customer Service Cena: 54.96 EUR cca 1329 Kč Podrobnosti o knize	Customer Relationship Management Cena: 27.89 EUR cca 675 Kč Podrobnosti o knize
Telecom Convergence, 2/E: How to Profit from the Convergence of Technologies, Services, and Companies Cena: 38.95 EUR cca 942 Kč Podrobnosti o knize	Managing and Motivating Contact Center Employees: Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff Cena: 41.62 EUR cca 1007 Kč Podrobnosti o knize
What Customers Want Cena: 53.29 EUR cca 1289 Kč Podrobnosti o knize	The Ten Demandments Cena: ~~17.93 EUR~~ 0.00 EUR ~~cca 434 Kč~~ cca 0 Kč Podrobnosti o knize
Clients Forever Cena: ~~10.75 EUR~~ 0.00 EUR ~~cca 260 Kč~~ cca 0 Kč Podrobnosti o knize	What's Keeping Your Customers Up at Night?: Close More Deals by Selling to Your Client's Pain Cena: ~~12.02 EUR~~ 0.00 EUR ~~cca 291 Kč~~ cca 0 Kč Podrobnosti o knize