378 Kč - Jochen Wirtz: Flying High in a Competitive Industry

Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines

Autor: Jochen Wirtz

Knihy

hardback
Kategorie: Služby zákazníkům
Naše cena: 21.61 EUR (cca 536 Kč)
(cena aktualizována 03.05.2025)

Doprava zdarma do České republiky a na Slovensko více

Komentáře čtenářů a knižní recenze: Amazon

Společně s touto kniho zároveň doporučujeme tyto knihy:

Customer Relationship Management
Cena: 1195 Kč

Dear Customer Services
Cena: 203 Kč

Services Marketing
Cena: 1598 Kč

Services Marketing
Cena: 4750 Kč

Knihy z kategorie Služby zákazníkům

Více než knih

Raving Fans Cena: 12.34 EUR cca 306 Kč Podrobnosti o knize	Customer Mania!: It'S Never Too Late to Build a Customer-Focused Company Cena: 10.94 EUR cca 271 Kč Podrobnosti o knize
Moments of Truth Cena: 11.29 EUR cca 280 Kč Podrobnosti o knize	You Can't Win a Fight With Your Client & 49 Other Rules for Providing Great Service: And 49 Other Rules for Providing Great Service Cena: 15.12 EUR cca 375 Kč Podrobnosti o knize
The Thank You Economy Cena: 40.74 EUR cca 1011 Kč Podrobnosti o knize	Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight Cena: 28.01 EUR cca 695 Kč Podrobnosti o knize
Competing Against Luck: The Story Of Innovation And Customer Choice Cena: 32.57 EUR cca 808 Kč Podrobnosti o knize	When Customers Think We Don't Care Cena: 34.88 EUR cca 865 Kč Podrobnosti o knize
CUSTOMER RELATIONSHIP MANAGEMENT:Emerging Concepts, Tools and Applications: Emerging Concepts, Tools and Applications Cena: 48.24 EUR cca 1197 Kč Podrobnosti o knize	Relationship Marketing: Concepts and Cases Cena: 68.21 EUR cca 1692 Kč Podrobnosti o knize
The Privacy Payoff Cena: 26.05 EUR cca 646 Kč Podrobnosti o knize	Flying High in a Competitive Industry: Cost-effective Service Excellence at Singapore Airlines Cena: 21.61 EUR cca 536 Kč Podrobnosti o knize
Customer Service Cena: 54.89 EUR cca 1362 Kč Podrobnosti o knize	Customer Relationship Management Cena: 22.54 EUR cca 559 Kč Podrobnosti o knize
Telecom Convergence, 2/E: How to Profit from the Convergence of Technologies, Services, and Companies Cena: 34.86 EUR cca 865 Kč Podrobnosti o knize	Managing and Motivating Contact Center Employees: Tools and Techniques for Inspiring Outstanding Performance from Your Frontline Staff Cena: 41.53 EUR cca 1030 Kč Podrobnosti o knize
What Customers Want Cena: 52.12 EUR cca 1293 Kč Podrobnosti o knize	The Ten Demandments Cena: ~~17.93 EUR~~ 0.00 EUR ~~cca 445 Kč~~ cca 0 Kč Podrobnosti o knize
Clients Forever Cena: ~~10.75 EUR~~ 0.00 EUR ~~cca 267 Kč~~ cca 0 Kč Podrobnosti o knize	What's Keeping Your Customers Up at Night?: Close More Deals by Selling to Your Client's Pain Cena: ~~12.02 EUR~~ 0.00 EUR ~~cca 298 Kč~~ cca 0 Kč Podrobnosti o knize

Registrace k odběru novinek

Vaša e-mailová adresa

Všechny kategorie

Nadřazená kategorie
Customer Services
Žádné podkategorie.